Shannon Scott Tours is a specialty product offering the highest quality story & personalized private and public tours and events possible. The refund policies reflect this fact, even if we understand life’s mishaps. In general, tours are “Rain or Shine,” and go out with little exception. Shannon Scott reserves the right to cancel or change the time of your event if there is something happening at a destination that places the success of the event in conflict like funerals, weddings, war memorial ceremonies or severe weather.
5 NIGHTS OF HALLOWEEN CANCELLATION POLICIES
Due to high demand:
Refunds for Friday, October 27th; Sunday, October 29th; Monday, October 30th; Tuesday, October 31st
Must occur within 7 Days of scheduled events.
Special restrictions apply to Saturday, October 28th’s Tour: Dinner & Entertainment Event.
October 28th Event ticket must be canceled 12 Days prior —
But any cancellation occurring on or after October 16th, 2023 will not be refunded. See “No Refunders Zone” for TERMS
(Due to ordering with the restaurant, we appreciate your understanding}
VISION VIDEO October 31st concert tickets are non-refundable but you may appeal a special circumstances refund to email in N0-Refunders-Zone
If you purchased a VISION VIDEO & TOUR COMBO Ticket, the After Hour Tour portion of the ticket terms above apply.
The No Refund Zoners:
If you fall into The No Refund Zone, for any reason, we will honor your investment with us for a future makeup tour date, relative to daytime or future After Hours tours, but this cannot be applied during major holiday weekends or a future Halloween experience. These tickets are considered “Good Until Redeemed,” and may be gifted or used by other friends or family. A scheduled tour must be on the books in order to apply them, but generally, with enough advance notice, works out fine. Please inquire with any additional questions to [email protected]